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Privacy and Cookies Policy

Last updated: November 26, 2024

 

Who are we?

We are Sulawe, a company committed to protecting the privacy and security of our customers’ and users’ personal data.
Our address is: CONDOMINIO QUORUM, DISTRITO 1 LOCAL 101, Citadela S/N, 31125 Chihuahua, Chih.
You can contact us via phone at 614 250 2328 or by email at
admin@sulawe.com.

Information we collect

We may collect the following categories of personal data:

  • Contact information: name, email address, phone number.
  • Technical information: IP address, browser type, operating system.
  • Browsing information: pages visited, time spent on the site, and other interactions.

How do we use the information?

The collected data is used for the following purposes:

  • To process requests, inquiries, or transactions made through our website.
  • To enhance the functionality and user experience of our site.
  • To comply with applicable legal obligations.

Cookies Usage

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. By using our website, you agree to the use of cookies in the following cases:

  • Session cookies: deleted when you close your browser.
  • Persistent cookies: stored on your device for a set period.
  • Third-party cookies: such as Google Analytics to collect usage statistics.

You can manage or disable cookies in your browser settings. Please note that some features of the website may not be available if cookies are disabled.

Security

We implement security measures to protect your personal data against unauthorized access, loss, or alteration. However, we cannot guarantee absolute security due to the inherent risks of the digital environment.

Your Rights

You have the right to access, rectify, cancel, or oppose the use of your personal data (ARCO rights). To exercise these rights, you can contact us at
admin@sulawe.com.

Modifications

We reserve the right to update this Privacy and Cookies Policy at any time. We recommend regularly reviewing this page to stay informed of any changes.

Billing

Please scan the QR code that appears on your ticket, or send an email with your proof of payment to admin@sulawe.com

Invoices can only be issued for consumption made during the current month. It is not possible to generate consumption invoices corresponding to previous months. We appreciate your understanding and invite you to request your invoice when visiting us.

FREE VALET PARKING

At Sulawe, we’re committed to ensuring your experience is exceptional in every way. To make your visit seamless, we now offer complimentary valet parking—no minimum consumption required.

Enjoy your evening without the hassle of parking and focus on what truly matters: savoring bold flavors and unforgettable moments.